RefinED Friends,
In their influential 1999 book,
First, Break All the Rules, Marcus Buckingham and Curt Coffman sifted through 25 years of Gallup Organization data from organizational interviews covering the workplace gamut. Their goal--to identify critical questions "truly measuring the core of a strong workplace (27)." Their answer--twelve questions that, if answered positively by employees, would indicate that the environment is a great place to work.
When I read this back in my second y...
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